Craig Kitterman
The SMS Superpower: Why Text Messaging is Your Fastest Path to More Booked Appointments
SMS is now booking over 50% of all appointments for WindowEdge AI customers, powered by advanced SMS agents that...
SMS AgentsLead Conversion
WindowEdge Insights
Company updates, customer wins, and industry perspectives shaping the future of window and door retail
Craig Kitterman
How to Lead Your Home Improvement Company Through the AI Shift
AI changes the leadership standard. Here is how owners can protect trust, set standards, coach from new visibility, and...
LeadershipAI
Craig Kitterman
The New Operating Model for Home Improvement
The next winners in home improvement will capture demand 24/7, connect customer context, automate low-leverage work, and...
LeadershipAI
Craig Kitterman
The Difference Between an AI Answering Tool and an AI Revenue System
Most AI tools answer a call or message. WindowEdge AI connects voice, SMS, customer context, booking, handoffs, and...
AI Voice AgentsSMS Agents
Craig Kitterman
The existing home improvement stack was built for a different era.
Most window and door dealers run on 8 to 14 disconnected tools that don't talk to each other. WindowEdge AI is not the...
Category CreationIndustry Trends
Craig Kitterman
The Voice Call Archive: Why Recording, Transcribing, and Analyzing Every Call Matters
You're running a multi-million dollar business based on phone conversations. Can you tell me what was said on last...
AIWindow & Door
Craig Kitterman
The Appointment Booking Breakthrough: How AI is Filling Sales Calendars While You Sleep
Your best sales rep books 3-4 appointments per day. Your AI agent books 24/7. See how AI-powered scheduling is filling...
AIAppointment Booking
Craig Kitterman
The End of 'Can You Repeat That?': How Unified Customer Context is Transforming Window & Door Sales
Your customer just explained their $30,000 project. They call back the next day and your team asks them to start over....
AICustomer Experience
Craig Kitterman
The A/B Testing Secret: How Configuration Tracking Turns Your AI Agents Into Revenue Machines
Last Tuesday, we changed six words in a voice agent's opening line. Booking rate jumped 12%. How did we know? Because we...
AI AgentsOptimization
Craig Kitterman
From First Click to Closed Deal: The AI Follow-Up System That's Adding 5-6% to Close Rates
78% of customers buy from the business that responds first. With AI-powered follow-up automation, dealers are recovering...
AI Voice AgentsSales Automation
Craig Kitterman
The $126,000 Problem: Why Your After-Hours Calls Are Going to Voicemail (And How to Fix It Tonight)
You spent $50,000 on marketing this year. 27% of your inbound calls are being missed. 85% of those people never call...
SalesAI Voice Agents
Craig Kitterman
6 Months, Thousands of Calls: What We Learned Running AI Voice Agents in Real Window & Door Dealerships
We thought we knew what would work. After 6 months of real customer calls, we discovered we were wrong about almost...
AI Voice AgentsWindow Industry