Sales & Front Office ยท Web Chat Agent
Turn window shoppers into booked estimates.
An AI chat agent on your website that answers homeowner questions in seconds, checks your service area, captures the lead, and books the estimate on your real calendar. Day, night, and during the dinner rush.
Built by dealers. 30+ years in the trade.
West Coast Windows
Online now
From first question to booked in one chat
Most website chat collects an email and promises someone will follow up. This one finishes the job.
Answers instantly
Product lines, financing, promotions, process. Accurate answers in your voice, at 9 PM on a Sunday or mid dinner rush.
Qualifies as it chats
Project type, timeline, and contact details gathered naturally in conversation. No interrogation form between the visitor and you.
Books the appointment
Offers real times from your calendar and confirms on the spot, with a confirmation card and a reminder text the day before.
Lands in your CRM
The contact, the full transcript, and the lead source arrive in WindowEdge before the visitor closes the tab.
Everything a great CSR would do on chat
Real bookings, not callbacks
Checks live availability on your calendar and confirms the slot in chat. Reschedules and cancellations get handled the same way, without a phone call.
Captures the lead either way
Progressive capture saves a name or number the moment it comes up, so even a wanderer becomes a lead. Prefer a contact form up front? Flip one setting.
Knows your territory
Validates US ZIP and Canadian postal codes against your real service area, so nobody books an estimate three counties past your last crew.
Hands off to a human, live
Your team can join any conversation in real time, and the visitor sees exactly who stepped in, by name. Hot conversations get flagged to your console.
Never misses after hours
Run it always-on, or business hours only with a leave-a-message form that still captures name, phone, and the question. Nothing rolls to voicemail.
Attribution built in
Every chat carries the ad click, campaign, and page it started on, and the booked appointment keeps that first touch. Your marketing report stays honest.
It reads as your company, not a bolt-on
Homeowners should feel like they are talking to your front office. The widget takes your brand color and keeps the text readable automatically, and every word of the greeting is yours.
- Your brand color, light or dark mode, bubble or pill launcher
- Your name and avatar in the header, your greeting, your quick replies
- Pick the corner, auto-open timing, and the domains it may run on
- White-label option: no WindowEdge badge unless you want it
One widget, your look
Text stays readable on any brand color: contrast is checked automatically.
An agent you can trust in front of homeowners
Putting an AI on your homepage only works if it behaves like your best hire on their best day. Guardrails are built in, not bolted on.
Never invents a price
If the honest answer is an in-home estimate, that is the answer it gives. No made-up ballparks that blow up at the kitchen table.
Stays in its lane
Off-topic, abusive, or manipulative chats get redirected or politely shut down, with your office phone and text line offered every time.
Every word on record
Full transcripts land in your dealer console, and conversations that deserve a human look get flagged automatically.
Setup, in its entirety
<script async src="https://chat.windowedge.ai/v1/widget.js" data-we-chat="wewc_your_widget_key"> </script>
One script tag on any site builder. The key is locked to the domains you allow, and Cloudflare Turnstile keeps bots out of your lead list.
Your busiest storefront is your website. Staff it.
A 20-minute demo, no slides, no pressure. We will put the Web Chat Agent in front of you and let you try to stump it yourself.
Built by dealers. 30+ years in the trade.