Homeowner Project Portal for Window and Door Dealers
A branded portal where homeowners track their project from order to installation. Fewer status calls. Happier customers. More 5-star reviews and referrals.
Built by dealers. 30+ years in the trade.
Real-Time Visibility from Order to Install
Homeowners know exactly where their project stands at every step.
Order Placed
Homeowner gets instant confirmation with order details and expected timeline.
Manufacturing
Real-time updates as windows and doors are fabricated to spec.
In Transit
Tracking updates when product ships from manufacturer to your facility.
Ready to Schedule
Automatic notification when product arrives. Homeowner books install date.
Installation Day
Morning-of reminder with installer name, photo, and ETA.
Complete
Post-install survey, warranty information, and referral request.
What the Portal Does for Your Business
Eliminate "Where Is My Order" Calls
The single biggest source of inbound calls for most dealers is homeowners asking about their order status. Give them a portal and watch your phone volume drop dramatically.
Your Brand, Not Ours
The portal carries your company name, logo, and colors. Homeowners see a polished, professional experience from a company they trust. No WindowEdge branding unless you want it.
Homeowner Satisfaction Goes Up
Customers who feel informed and in control are happier customers. Higher CSAT scores, more 5-star reviews, and more referrals all flow from a great post-sale experience.
Automatic Status Updates
Your team updates the job status once and the portal, SMS, and email updates go out automatically. No extra work for your office staff. No homeowners left in the dark.
Document Sharing Built In
Signed contracts, installation instructions, warranty certificates, and care guides all live in the portal. Homeowners access them anytime. Your staff stops resending lost documents.
Generates Reviews and Referrals
At install completion, the portal prompts happy homeowners to leave a Google review and refer friends. Automates the most overlooked revenue channel in the business.
Turn Customers into Fans
See the Homeowner Portal in a 20-minute demo. We will show you the exact experience your customers will have.
Built by dealers. 30+ years in the trade.